Frequently Asked Questions
Everything you need to know about your gear and orders.
What is the warranty period for Demon United protective gear?
We stand behind the quality of our equipment. All Demon United products come with a one-year manufacturer's warranty against defects in materials and workmanship from the date of purchase.
How do I ensure I am ordering the correct size?
To ensure a perfect fit, please refer to the specific size chart located on each product page. We recommend measuring yourself while wearing any base layers you plan to use under your protective gear.
When will my order ship and how can I track it?
Most orders are processed and shipped within 1-2 business days. Once your gear leaves our warehouse, you will receive a confirmation email containing a tracking number to monitor your delivery.
What is your return and exchange policy?
If you are not 100% satisfied with your purchase, you can return or exchange unused items in their original packaging within 30 days of delivery. Please note that shipping costs for returns are the responsibility of the customer.
Do you offer international shipping?
Yes, we ship our protective gear worldwide. International shipping rates and delivery times vary by destination and will be calculated automatically at checkout.
How should I clean and maintain my body armor?
We recommend hand washing your gear in cold water with mild detergent and allowing it to air dry. Avoid using a dryer or high heat, as this can damage the integrity of the protective padding and fabrics.